Utility Bill Assistance

What Help is Available?

You may be able to get help paying for part of your winter heating costs if you meet income guidelines.  Community Action of Eastern Iowa will help you apply for benefits through the Low Income Home Energy Assistance Program (LIHEAP).   Until you apply, we cannot tell you how much money you will receive.  The amount is based on income level, family size, the type of fuel you use to heat your home, and other factors.  If you are determined eligible for benefits through the LIHEAP program, you will also be prevented from disconnection from your heating and electrical service through April 1st of each year.

How Can I Apply?

Applications are accepted starting on the first working day of October of each year for household with a member over the age of sixty, and for households with a disabled member.  For all other households, applications are accepted starting on the first working day of November.  The application period ends for all households on the last working day of April of each year.

You can apply at any of our offices.  Please view this list of documents you will need to bring.

If you applied for energy assistance last year, you might be able to complete your application online if you prefer.  Check back here during the application season for a link to apply online.

What if I Have a Disconnection Notice?

If you have received a disconnection notice, or you are already disconnected from your power source, we can help you develop a plan.  Being without power, especially in the winter, is dangerous.  Do not wait.  Come in right away if you have a disconnection notice.