Program Services Supervisor

• Pay: $47,258/year
• Full or part time: Full-Time
• Location: This position is eligible to telecommute from Southeast Iowa and must live in our service area. They will be required to routinely work out of our main office in Davenport to participate in meetings and workgroups.

Child Care Resource and Referral of Southeast Iowa, a program of Community Action of
Eastern Iowa, is seeking a Program Services Supervisor. Child Care Resource and Referral
(CCR&R) promotes quality child care by providing support, consultation, and technical
assistance to child care centers and in-home child care program. We also support families
looking for child care by providing resources and information.
The primary role of the Program Services Supervisor is to provide support and leadership to
CCR&R staff in the areas of Community Development, Provider Professional Development and
Data.
Responsibilities include:

• Effectively supervising 3-5 staff in their roles at CCR&R with the goal of quality,
  affordable, accessible child care throughout our 19 county region.
• Advocating for quality child care in Iowa through conversations with community
  members, employers and early childhood partners.
• Support the professional development opportunities of registered home child care
  providers, child care center directors and all child care staff.
• Maintain accurate data on child care programs, including up to date vacancies. Assist
  with CCR&R reports and tracking of performance measures.
  A successful Program Services Supervisor candidate will have:
• Effective interpersonal skills for working with the CCR&R team, child care providers,
  child care program administrators, and the general public
• Knowledge of high-quality early child care and education practices
• Office organizational skills with attention to detail and understanding of common
  computer applications
• Leadership skills needed to support staff in meeting programs goals and expectations
• Effective skills in conflict resolution and problem solving
• Effective skills to foster the professional development of others
• Commitment to collaborating in a team environment
• Self-motivating and able to manage work independently
  Required Education for a Program Services Supervisor:
  Bachelor’s degree in Business, Early Childhood, Family Services, or other related degree and
  experience in collecting and analyzing data for statistical reports.
  Benefits include:
• Paid leave time and paid holidays
• Health, Dental, Vision, Life, and Disability Insurance Packages
• Iowa Public Employees Retirement System (IPERS)
• Flexible daytime schedule and the ability to telecommute
  About Us:
  Child Care Resource & Referral (CCR&R) of Southeast Iowa is part of a statewide network that
  supports quality care throughout the state of Iowa. CCR&R provides child care providers with
  training, technical assistance, and resources that support regulatory compliance and continuous
  quality improvement. The program also contributes to recruitment and retention by helping
  providers start new programs, strengthen business practices, and sustain operations over time.
  Through these efforts, along with working with area employers and businesses, CCR&R
  increases access to high-quality child care options for Iowa children and families.
  Community Action of Eastern Iowa (CAEI) is a nonprofit agency that works to empower
  individuals and families to overcome barriers and achieve lasting self-sufficiency. The
  organization delivers a broad range of services—such as Head Start and Early Head Start,
  energy assistance, weatherization, food and family development programs, and child care
  supports—that address both immediate needs and long-term stability. Through respectful,
  community-based partnerships, CAEI helps individuals build skills, strengthen financial security,
  and create pathways to opportunity.